Benchmarks

12 ‘B2B Components & Machinery’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 12 ‘B2B Electronic Components and Machinery’ e-commerce websites in the US and Europe. Each of the 12 B2B Electronic Components and Machinery websites has been manually rated across 432 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 123 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

432 Guidelines

Desktop Web

229 Guidelines

Homepage & Category Navigation

15 Guidelines

On-Site Search

21 Guidelines

Search Query Types & Search Form

7 Guidelines

Search Autocomplete

8 Guidelines

Search Results Logic & Layout

6 Guidelines

Product Lists & Filtering

45 Guidelines

List Layout & Features

10 Guidelines

Product List Filtering

10 Guidelines

Product Tables

25 Guidelines

Product Page

38 Guidelines

Product Page Layout & Cross-Sells

13 Guidelines

Product Images & Gallery UI

5 Guidelines

The "Buy" Section, Shipping & Returns

8 Guidelines

Product Description & Specification Sheet

12 Guidelines

Cart & Checkout

78 Guidelines

Shopping Cart

15 Guidelines

Account Selection & Creation

7 Guidelines

User Information & Address

10 Guidelines

Shipping & Fulfillment

5 Guidelines

Payment Flow & Credit Card Form

9 Guidelines

Order Review & Confirmation

10 Guidelines

General Form Design and Checkout Layout

10 Guidelines

Form Field Usability and Design

12 Guidelines

Customer Accounts

18 Guidelines

Account Drop-Down and Dashboard

8 Guidelines

'Your Account': Addresses, Payments & Newsletters

4 Guidelines

Account-Wide Navigation, Structure & Information

6 Guidelines

Site-Wide Layout

14 Guidelines

Mobile Web

203 Guidelines

Mobile Homepage & Category Navigation

14 Guidelines

Mobile On-Site Search

22 Guidelines

Mobile Search Query Types & Search Form

8 Guidelines

Mobile Search Autocomplete

7 Guidelines

Mobile Search Results Logic & Layout

7 Guidelines

Mobile Product List & Filtering

26 Guidelines

Mobile Product List Layout & Features

12 Guidelines

Mobile Product Info and Thumbnails

5 Guidelines

Mobile Product List Filtering

9 Guidelines

Mobile Product Pages

32 Guidelines

Mobile Product Page Layout & Cross-Sells

11 Guidelines

Mobile Images & Gallery UI

5 Guidelines

Mobile "Buy" Section, Shipping & Returns

6 Guidelines

Mobile Product Description & Specification Sheet

10 Guidelines

Mobile Cart & Checkout

76 Guidelines

Mobile Shopping Cart

10 Guidelines

Mobile Account Selection & Creation

7 Guidelines

Mobile User Information & Address

11 Guidelines

Mobile Shipping & Fulfillment

5 Guidelines

Mobile Payment Flow & Credit Card Form

9 Guidelines

Mobile Order Review & Confirmation

9 Guidelines

Mobile "General Form Design and Checkout Layout "

10 Guidelines

Mobile Form Field Usability and Design

15 Guidelines

Mobile Customer Accounts

11 Guidelines

Mobile Site-Wide Features & Elements

22 Guidelines


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