Benchmarks

8 ‘Toys & Crafts’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 8 leading e-commerce sites within ‘Toys & Crafts’ in the US and Europe. Each of the 8 Toys & Crafts sites has been manually rated across 526 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 123 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

526 Guidelines

Desktop Web

260 Guidelines

Homepage & Category Navigation

25 Guidelines

Homepage

7 Guidelines

Main Navigation

5 Guidelines

Category Taxonomy & Intermediary Category Pages

13 Guidelines

On-Site Search

23 Guidelines

Search Query Types

5 Guidelines

Search Logic & Search Results

18 Guidelines

Product Lists & Filtering

43 Guidelines

List Layout & Loading

7 Guidelines

List Item Content

14 Guidelines

List Items: Product Info & Thumbnails

9 Guidelines

List Items: Interface & Hit Areas

5 Guidelines

Filtering & Sorting

22 Guidelines

Available Filter and Sort Types

9 Guidelines

Filtering & Sorting: Scope & Logic

5 Guidelines

Filtering & Sorting: Interface & Layout

8 Guidelines

Product Page

57 Guidelines

Product Page Layout

8 Guidelines

Product Images & Gallery UI

12 Guidelines

The 'Buy' Section, Shipping & Returns

14 Guidelines

Product Descriptions

7 Guidelines

User Reviews

11 Guidelines

Cross-Sells & Cross-Navigation

5 Guidelines

Cart & Checkout

87 Guidelines

Shopping Cart & Gifting

15 Guidelines

Account Selection

7 Guidelines

Customer & Address Information

11 Guidelines

Shipping & Fulfillment

9 Guidelines

Payment Flow & Credit Card Form

8 Guidelines

Form Fields & Page Design

8 Guidelines

User Interactions & Distractions

6 Guidelines

Validation Errors & Data Persistence

9 Guidelines

Field Design & Default Values

6 Guidelines

Order Review & Confirmation

8 Guidelines

Customer Accounts

16 Guidelines

Site-Wide Features

9 Guidelines

Mobile Web

266 Guidelines

Mobile Homepage & Category Navigation

26 Guidelines

Mobile Homepage

8 Guidelines

Mobile Main Navigation

6 Guidelines

Mobile Category Taxonomy & Intermediary Category Pages

12 Guidelines

Mobile On-Site Search

23 Guidelines

Mobile Search Query Types

5 Guidelines

Mobile Search Logic & Search Results

18 Guidelines

Mobile Product Lists & Filtering

44 Guidelines

Mobile List Layout & Loading

10 Guidelines

Mobile List Item Content

17 Guidelines

Mobile List Items: Product Info & Thumbnails

11 Guidelines

Mobile List Items: Interface & Hit Areas

6 Guidelines

Mobile Filtering & Sorting

17 Guidelines

Available Mobile Filter & Sort Types

8 Guidelines

Mobile Filtering & Sorting: Logic & Layout

9 Guidelines

Mobile Product Page

57 Guidelines

Mobile Product Page Layout

5 Guidelines

Mobile Product Images & Gallery UI

13 Guidelines

The Mobile 'Buy' Section, Shipping & Returns

14 Guidelines

Mobile Product Descriptions

8 Guidelines

Mobile User Reviews

11 Guidelines

Mobile Cross-Sells & Cross-Navigation

6 Guidelines

Mobile Cart & Checkout

88 Guidelines

Mobile Shopping Cart & Gifting

15 Guidelines

Mobile Account Selection

7 Guidelines

Mobile Customer & Address Information

11 Guidelines

Mobile Shipping & Fulfillment

9 Guidelines

Mobile Payment Flow & Credit Card Form

8 Guidelines

Mobile Form & Page Design

8 Guidelines

Mobile User Interactions & Distractions

6 Guidelines

Mobile Validation Errors & Data Persistence

8 Guidelines

Mobile Field Design & Default Values

8 Guidelines

Mobile Order Review & Confirmation

8 Guidelines

Mobile Customer Accounts

12 Guidelines

Mobile Site-Wide Features

16 Guidelines


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