Benchmarks

7 ‘Vitamins & Supplements’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 7 e-commerce sites within ‘Vitamins & Supplements’ in the US and Europe. Each of the 7 Vitamins & Supplements sites has been manually rated across 504 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 123 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

504 Guidelines

Desktop Web

248 Guidelines

Homepage & Category Navigation

22 Guidelines

Homepage

6 Guidelines

Category Taxonomy & Main Navigation

11 Guidelines

Intermediary Category Pages

5 Guidelines

On-Site Search

24 Guidelines

Search Query Types

5 Guidelines

Search Form & Autocomplete

11 Guidelines

Search Design & Logic

8 Guidelines

Product Lists & Filtering

42 Guidelines

List Layout & Loading

8 Guidelines

List Item Content

15 Guidelines

Filtering & Sorting: Filter & Sort Types

8 Guidelines

Filtering & Sorting: Interface, Layout & Results

11 Guidelines

Product Page

51 Guidelines

Product Page Layout, Cross-Sells & Cross-Navigation

12 Guidelines

Product Images & Gallery UI

9 Guidelines

The 'Buy' Section and Purchase Information

11 Guidelines

Product Information

6 Guidelines

User Reviews

13 Guidelines

Cart & Checkout

78 Guidelines

Shopping Cart & 'Added to Cart' Behavior

14 Guidelines

Account Selection & Customer Address Information

17 Guidelines

Shipping & Fulfillment

10 Guidelines

Form Fields & Layout

7 Guidelines

Payment Flow & Credit Card Form

10 Guidelines

Validation Errors, Field Design & Autocompletion

15 Guidelines

Validation Errors & Data Persistence

9 Guidelines

Field Design & Default Values

6 Guidelines

Order Review & Confirmation

5 Guidelines

Customer Accounts

18 Guidelines

Account Drop-Down & Sign-In

7 Guidelines

Account Dashboard, Info & Navigation

11 Guidelines

Site-Wide Features

13 Guidelines

Site-Wide Elements

13 Guidelines

Mobile Web

256 Guidelines

Mobile Homepage & Category Navigation

22 Guidelines

Mobile Homepage

7 Guidelines

Mobile Category Taxonomy & Main Navigation

11 Guidelines

Mobile Intermediary Category Pages

4 Guidelines

Mobile On-Site Search

25 Guidelines

Mobile Search Query Types

5 Guidelines

Mobile Search Autocomplete

7 Guidelines

Mobile Search Design & Logic

13 Guidelines

Mobile Product Lists & Filtering

43 Guidelines

Mobile List Layout & Loading

14 Guidelines

Mobile List Item Content

12 Guidelines

Mobile Filtering & Sorting: Filter & Sort Types

10 Guidelines

Mobile Filtering & Sorting: Interface, Layout & Results

7 Guidelines

Mobile Product Page

51 Guidelines

Mobile Product Page Layout, Cross-Sells & Cross-Navigation

10 Guidelines

Mobile Product Images & Gallery UI

10 Guidelines

The Mobile 'Buy' Section and Purchase Information

11 Guidelines

Mobile Product Information

7 Guidelines

Mobile User Reviews

13 Guidelines

Mobile Cart & Checkout

80 Guidelines

Mobile Shopping Cart & "Added to Cart" Behavior

14 Guidelines

Mobile Account Selection & Customer Address Information

17 Guidelines

Mobile Shipping & Fulfillment

10 Guidelines

Mobile Payment Flow & Credit Card Form

11 Guidelines

Mobile Form Fields & Layout

7 Guidelines

Mobile Validation Errors, Field Design & Autocompletion

16 Guidelines

Mobile Order Review & Confirmation

5 Guidelines

Mobile Customer Accounts

13 Guidelines

Mobile Site-Wide Features

22 Guidelines

Mobile Site-Wide Elements

22 Guidelines


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