8 ‘Food Delivery & Takeout’ Sites Ranked by User Experience Performance
Use the interactive UX benchmark chart below to see the ranked UX performance of 8 leading ‘Food Delivery & Takeout’ mobile websites and mobile apps in the US and Europe. Each of the 8 Food Delivery & Takeout mobile sites and mobile apps has been manually rated across 412 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.
This is a sub-set of the full benchmark which includes 123 e-commerce sites.
Case Studies
Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.
Overall UX Performance
412 Guidelines
Mobile Web
212 Guidelines
Mobile Web Homepage & Category Navigation
17 Guidelines
Homepage
6 Guidelines
Category Taxonomy
6 Guidelines
Main Navigation
5 Guidelines
Mobile Web On-Site Search
18 Guidelines
Search Query Types, Form & Logic
7 Guidelines
Search Autocomplete
7 Guidelines
Search Results
4 Guidelines
Mobile Web Restaurant Lists & Menus
38 Guidelines
List Layout & Loading
10 Guidelines
List Items: Info & Thumbnails
15 Guidelines
Filters & Sorting
13 Guidelines
Mobile Web Menu Item Pages
27 Guidelines
Menu Item Page Layout & Content
11 Guidelines
The "Buy" Section & Menu Item Customization
10 Guidelines
Cross-Sells & Cross-Navigation
6 Guidelines
Mobile Web Cart & Checkout
83 Guidelines
Shopping Cart
11 Guidelines
Account Selection & Creation
6 Guidelines
User Information & Address
11 Guidelines
Delivery & Pickup Options
9 Guidelines
Payment Flow & Credit Card
11 Guidelines
Order Review & Confirmation
8 Guidelines
General Form Design and Checkout Layout
12 Guidelines
Form Field Usability and Design
15 Guidelines
Mobile Web Customer Accounts & Order Tracking
8 Guidelines
Mobile Web Site-Wide Design & Interaction
21 Guidelines
Mobile App
200 Guidelines
Mobile App Homepage & Category Navigation
15 Guidelines
Homepage
5 Guidelines
Category Taxonomy
5 Guidelines
Main Navigation
5 Guidelines
Mobile App On-Site Search
18 Guidelines
Search Query Types, Form & Logic
7 Guidelines
Search Autocomplete
7 Guidelines
Search Results
4 Guidelines
Mobile App Restaurant Lists & Menus
38 Guidelines
List Layout & Loading
10 Guidelines
List Items: Info & Thumbnails
15 Guidelines
Filters & Sorting
13 Guidelines
Mobile App Menu Item Pages
26 Guidelines
Menu Item Page Layout & Content
10 Guidelines
The "Buy" Section & Menu Item Customization
10 Guidelines
Cross-Sells & Cross-Navigation
6 Guidelines
Mobile App Cart & Checkout
80 Guidelines
Shopping Cart
11 Guidelines
Account Selection & Creation
6 Guidelines
User Information & Address
11 Guidelines
Delivery & Pickup Options
9 Guidelines
Payment Flow & Credit Card
11 Guidelines
Order Review & Confirmation
8 Guidelines
General Form Design and Checkout Layout
10 Guidelines
Form Field Usability and Design
14 Guidelines
Mobile App Customer Accounts & Order Tracking
8 Guidelines
Mobile App Site-Wide Design & Interaction
15 Guidelines
Case Studies
Deep dive into any of the 8 retail sites displayed in the scatter plot above.
44 page designs: mobile, app
43 page designs: mobile, app
39 page designs: mobile, app
49 page designs: mobile, app
30 page designs: mobile, app
53 page designs: mobile, app
55 page designs: app, mobile
31 page designs: mobile, app
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