On this page there’s 43 highlights (premium only) outlining what Booking.com are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 433 customer info & address examples.)
The screenshot was taken on June 2, 2024 and depicts Booking.com’s Customer Info & Address. In total, we’ve reviewed 35 of Booking.com’s page designs. To see them all, visit the full Booking.com UX case study.
Research Guideline #676
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, 2 extra images, Underlying UX research
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Research Guideline #665
Importance: Essential · Multi-Platform
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Research Guideline #677
Importance: Essential · Multi-Platform
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Research Guideline #606
Importance: Detail · Multi-Platform
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Research Guideline #611
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, Editor’s note, 2 extra images, Underlying UX research
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Research Guideline #613
Importance: Detail · Multi-Platform
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Research Guideline #1985
Importance: Impactful · Multi-Platform
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Research Guideline #2003
Importance: Impactful · Multi-Platform
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Research Guideline #2006
Importance: Essential · Multi-Platform
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Research Guideline #637
Importance: Essential · Multi-Platform
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Research Guideline #652
Importance: Essential · Multi-Platform
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Research Guideline #640
Importance: Impactful · Multi-Platform
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Research Guideline #2447
Importance: Detail · Multi-Platform
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Research Guideline #679
Importance: Essential · Multi-Platform
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Research Guideline #709
Importance: Impactful · Multi-Platform
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Research Guideline #555
Importance: Essential · Multi-Platform
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Research Guideline #557
Importance: Essential · Multi-Platform
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Research Guideline #948
Importance: Essential · Multi-Platform
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Research Guideline #683
Importance: Essential · Multi-Platform
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Research Guideline #1108
Importance: Detail · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 2 extra images, Underlying UX research
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Research Guideline #719
Importance: Essential · Multi-Platform
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Research Guideline #1100
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 4 extra images, Underlying UX research
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Research Guideline #1103
Importance: Detail · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #718
Importance: Impactful · Multi-Platform
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Research Guideline #564
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #2266
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #565
Importance: Detail · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, Editor’s note, 2 extra images, Underlying UX research
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Research Guideline #560
Importance: Impactful · Multi-Platform
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Research Guideline #573
Importance: Detail · Multi-Platform
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Research Guideline #731
Importance: Essential · Multi-Platform
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Research Guideline #558
Importance: Impactful · Multi-Platform
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Research Guideline #722
Importance: Essential · Multi-Platform
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Research Guideline #659
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, Editor’s note, 1 extra image, Underlying UX research
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Research Guideline #658
Importance: Essential · Multi-Platform
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Research Guideline #686
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 3 extra images, Underlying UX research
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Research Guideline #1864
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 3 extra images, Underlying UX research
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Research Guideline #578
Importance: Detail · Multi-Platform
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Research Guideline #579
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research
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Research Guideline #660
Importance: Essential · Multi-Platform
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Research Guideline #668
Importance: Essential · Multi-Platform
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Research Guideline #674
Importance: Impactful · Multi-Platform
Dig deeper: Implementation breakdown, 4 extra images, Underlying UX research
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Research Guideline #681
Importance: Essential · Multi-Platform
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Research Guideline #928
Importance: Essential · Multi-Platform
Dig deeper: Implementation breakdown, UX advice, Editor’s note, 3 extra images, Underlying UX research
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